Digital media and social media will become the main media that consumers

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It cannot be denied that the COVID-19 period has made consumers more adaptable to consuming online media. like receiving news Update on the COVID-19 situation, causing consumers to check the news on average 12 times/week. and watch entertainment media Study for knowledge and study online Mainly through social media coupled with signals from the Department of Health warning that COVID disease will have to be a part of everyone's way of life for a long time. In the future, consumers will have social media as a tool for taking their lives seriously.


Buy products and services through online channels such as Shopee, Lazada, Facebook, IG, and Phone Number List e-marketplaces, even if you don't use new behaviors. But it cannot be denied that it is a convenient method. In addition to not having to go out and be exposed to the virus. Still waiting to receive the product that was delivered quickly. It is popular to order food through Food Delivery, a food delivery service that is a new choice for consumers. who want to eat cooked food without having to leave the house to buy it themselves Reduce going out to virus-risk areas.



After this, the number of people ordering food through this service will definitely increase and customers will definitely be more concentrated in this service group. Pay for products cashless Refrain from touching banks that have a high chance of being contaminated with germs. Leads to paying for products by transferring money instead of paying cash. With convenience that is consistent with the increasing behavior of buying products online. This will cause more consumers to turn to paying with the E-payment system.